Whether we work with authors or brides, nonprofits or business, we provide coaching to help you build capacity, increase connection, and reduce waste, as we jumpstart your efforts in sustainable ways that increase your ability to deliver on your mission.

How We Work

• We manage key conversations
• The way we think and talk to each other matters.
• A conversation is a small unit that can be managed.
• We're experts in creating meaningful conversations.
• We focus on key processes and weakest links to quickly increase quality and results.
• In the midst of change, you juggle three systems: the current one, the new one, and the transition.
• Most of the time, the reason for change is that you’re not succeeding in managing the current system.
• We’re experts at targeting the right changes and deploying your limited resources.
• We involve everyone in owning work and in owning customers.
• We believe workers thrive when they do good work and serve customers.
• Too often, systems stand in the way of good work and serving customers.
• We’re experts at harnessing the power of people.
• We incorporate research in a way that’s simple and immediately applicable.
• Social sciences and big business produce excellent research.
• This research is difficult to read and adapt to our individual situations.
• We’re experts at making research accessible.
• We provide powerful tools from process improvement, theory of constraints, and project management.
• There are lots of ways and models to see work.
• Choosing the appropriate ones allows us to access proven tools.
• We’re experts at bringing tools to people in ways that make them useful.
• We target improvements that ripple through the entire company, multiplying and aligning effects.
• Organizations can be seen as complex systems.
• When you touch one piece of a system, you touched them all.
• We’re experts in helping you choose the best places touch to maximize positive results.

Helping Couples

In our Wedding Coaching, we facilitate meaningful conversations with brides and grooms (and their friends and family) about what a joyful wedding means to them, as well as potential blocks to that joy. And we explore ways to handle difficult conversations gracefully - in ways that enhance joy - so they can maintain joy under pressure.

We enjoy working with couples in any stage of your relationship to provide new perspectives and tools, to help you figure out what’s truly important to you, and to target action to getting you moving toward the relationship you desire.

Helping Authors

It would be so much simpler if being an author was just about writing books. These days, authors must become the expert in their field – even if that’s simply their own story! In order to produce any sort of revenue at all, writing must be combined with speaking, and preferably, with coaching/consulting as well.

This means that you’re in the business of self-promotion. At the same time, most authors are also book publishers.

Having run this gauntlet puts us in position to help authors avoid some of the mistakes we made, and maybe even repeating our successes! We love working with authors. And we love helping you make sense out of today’s peculiar road for authors.

Helping Nonprofits and Businesses

Quality guru W. Edwards Deming said 40% of most companies is waste. We hate waste.

Most organizations struggle to find excess capacity to implement desired changes - everyone is just too busy.  We help you convert waste into resources to fuel improvement efforts.

And, we help you obtain full value from the investment you’re already making in your business by offering consulting services to reduce waste on four levels:

Level One

• Stop Stupid Spending – Unnecessary and foolish purchases.
• Show Me the Money – Collection prevention: Working upstream to address issues that lead inevitably to unnecessary receivables.

Level Two

• Process Documentation and Improvement – Efficient, effective work processes require regular monitoring and maintenance – at least.
• The Weakest Link - Processes link together to form a chain designed to make profit by serving customers - focus on the weakest link increases output to customers.

Level Three

• Reduce Employee Turnover – Average cost to replace a laborer: $3000+ –- Average cost for middle managers: 2-4x annual salary. Do the math.
• Reduce Customer Churn – Calculate cost of a lost customer x number lost per period. Frightening.

Level Four

• Maximize Return on Employee Investment – Employees probably represent your biggest investment - What if 40% of that investment is waste?

Roger Wyer

As co-founder and partner in BizWorks Studio, Roger Wyer works with couples, authors, and organizations to make desired changes quickly and effectively. 

Roger earned his BA in English at Arizona State University, and is also an ordained non-denominational minister.  He is a writer, publisher, and speaker.  His first book is entitled Choosing Joy at Work.

Roger has served as in internal and external consultant to businesses and non-profit organizations for over twenty-five years. Much of that time was spent in the construction industry, with experience in operations, systems, human resources, and continuous improvement.  Roger also served as a community planner and volunteer leader.

Joyce Kaye

As the other co-founder and partner in BizWorksStudio, Joyce Kaye provides support to clients through wedding coaching and serving as a wedding celebrant, and by creating a practical array of communications materials. Joyce also manages Conversation Point: Another School of Thought.

Joyce earned her Master of Social Work degree from Fordham University in New York City, and is an ordained non-denominational minister. She is a Certified Microsoft® Office Specialist and co-author of Labyrinth Publications’ Microsoft® Office Outlook® 2003: Essentials Course book.

Joyce has served in both public and private sectors for more than twenty years.  Her tenure in the transportation and financial industries includes experience in operations, staff training, customer service, business planning, statistical analysis, credit analysis, database design, and contract administration. Joyce served as an adjunct faculty member at Santa Fe Community College, where she became known as “The Computer Therapist.”